Frequently Asked Questions
What is Mobile storage?
Mobile storage, also known as mobile self-storage or portable storage, is a super-easy alternative to traditional self-storage. No renting a big truck, scheduling a specific day and time to pack, and then driving through traffic in an unfamiliar vehicle to an unfamiliar location and then unloading. While the containers come in various sizes and store the same amount or more than a unit at a self-storage facility, the containers are brought to you and picked up on your schedule.
How does mobile storage work?
Our truck will drop off the storage container at your house or business. Once you pack it with all your stuff, you can keep it on your property for as long as you want or have us pick it up and take it back to our secure location. If you are moving or relocating, then we will take the container from your house, or our location, to the location of your choosing.
Where will you put the container? How much space is needed?
MC Storage Solutions has the most advanced delivery system in the mobile storage industry. We can maneuver a container into any space a car can be parked.
How long can I leave the container on my property? How long do I have to load and unload?
We have no time limit. That is the beauty of mobile storage. You decide how long you want to have the container. You decide when to load and unload and how much time you want to take.
Do I need a permit or permission to place a container in front of my house?
Our containers are allowed almost everywhere, however, check with your local government or HOA to find out if you need a permit or are subject to specific rules, such as time limitations for parking a container in front of your house.
What if my driveway has a steep incline or potential obstructions?
Please notify us at the time of booking and when our driver calls you prior to delivery. MC Storage Solutions is the local leader in customized solutions and precision delivery and can find a solution for you.
Do you offer delivery to apartments/condos/townhouses?
Absolutely, because of the variety of our container sizes and our precision delivery system, we have no problem serving apartments, town homes and condos. Check with your management and HOA for specific rules about moving. Generally, our containers can fit wherever you can park a car.
Is there a delivery fee? How is it determined?
Yes, it is typically determined by your zip code and designed to cover transportation costs. It works like this: delivery, pick-up, re-delivery.
Do you deliver and pick-up on Saturdays and Sundays?
Yes, we know you are busy and sometimes have no choice but to pack on a Saturday or a Sunday. MC Storage Solutions is there for you. Yes, even on Sunday!
Do I have to be present for container delivery or pickup?
No, just be sure and have the space designated for the container clear and accessible. We will call you the day before we arrive and again 30 minutes before we arrive to confirm the logistics.
When will my container arrive?
We strive to provide next day delivery if at all possible. MC Storage Solutions is a local company and we want to customize our service as much as possible for you.
What if I don’t have a driveway? Can I place the container in front of my house or on the street?
Most jurisdictions allow containers on the street but check with your locality or Homeowners Association (HOA) to determine if you need a special permit or for other restrictions. You will also need to make sure that there are no vehicles blocking the parking spaces on the street when we come to deliver the container and pick it up.
Questions about payment?
Payment is by major credit card. It is debited monthly. Because of our flexible system, you are billed on a monthly basis based on your container delivery date. If you are a contractor or a business customer, please contact us about alternate billing arrangements.
How does payment work? When will I be charged?
Payment will be taken when you book your portable storage container.
Are there things I can’t store in your containers?
Yes. No motor vehicles or gas-powered equipment of any kind. No hazardous materials or chemicals. We also recommend that you do not store family heirlooms, expensive artwork or paintings, or other items that are easily damaged and potentially irreplaceable. Lastly, no living things, including you!